Legal

Privacy Policy

Information on how we collect, use and protect your personal data at Flex Antivirus.

1. Data Controller

The data controller for personal data collected through this website and Flex Antivirus is:

Flexservices
Website: www.flexservices.app
Contact: Contact Form

2. Data we collect

We may collect the following types of personal data:

  • Contact data: name, email address when you use the contact form.
  • Technical data: none.
  • Usage data: none.
  • License data: server identifier and license activation status, necessary for service management.
In no case do we collect special category data (health, ideology, religion, etc.).

3. Purpose of processing

The data collected is used for the following purposes:

  • Manage and respond to queries sent through the contact form.
  • Manage license activation and validation.
  • Improve operation and security through the contact form.
  • Comply with applicable legal obligations.

4. Legal basis for processing

Your data is processed under the following legal bases:

  • Consent: when you fill out the contact form and expressly accept this policy.
  • Contract execution: to manage the license and provide you with the service correctly.
  • Legal compliance: when the law requires us to retain or communicate certain data.

5. Retention period

Data is retained for a maximum of one month, and may be deleted before that period, except for the following data which is kept for as long as strictly necessary:

  • Contact data: up to 2 years from the last communication or until you request its deletion.
  • License data: during the license validity period and up to 3 years after its termination due to legal obligations.

6. Data transfer to third parties

We do not sell or transfer your personal data to third parties for commercial purposes.

7. Your rights

In accordance with the General Data Protection Regulation and strict data protection legislation, you have the right to:

  • Access: know what data we hold about you.
  • Rectification: correct inaccurate or incomplete data.
  • Erasure: request the deletion of your data ("right to be forgotten").
  • Restriction: request that we restrict the processing of your data.
  • Portability: receive your data in a structured and readable format.
  • Objection: object to the processing of your data in certain circumstances.

To exercise any of these rights, contact us through our contact form. We will respond within a maximum of 30 days.

8. Cookies

This website may use essential technical cookies for its operation. We do not use tracking or third-party advertising cookies.

You can configure your browser to reject cookies, although this may affect the proper functioning of the site.

9. Data security

We apply appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration or disclosure. However, no Internet data transmission system is completely secure.

10. Changes to this policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with the update date. We recommend reviewing it periodically.